NCPG’s counter services will have reduced operating hours on the following days:

Christmas Eve (24 Dec 2024 ): 8.30am to 1pm
New Year's Eve (31 Dec 2024): 8.30am to 1pm

We apologise for any inconvenience caused and thank you for your understanding. 
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Apply Self-Exclusion (For Individuals)

Individuals may apply to exclude themselves from one or more of the following gambling activities in Singapore:

  • Casinos (Resorts World Sentosa and Marina Bay Sands)
  • Jackpot machine rooms at private clubs
  • Singapore Pools online betting

 

Is there a minimum duration for the Self-Exclusion?

We require applicants to be on the exclusion for at least a year before they apply to revoke.

 

Is there a minimum age to apply for the Self-Exclusion?

You will need to be at least 21 years of age to apply for the exclusion.

 

How do I apply?

Please log in with your Singpass to proceed with your Self-Exclusion application.

If you require assistance on how to submit your application, you may contact NCPG at 6354 8154. You may also wish to visit the ServiceSG Centres at the following locations:

  • Bukit Canberra
  • Bukit Merah
  • Kampong Chai Chee CC
  • Keat Hong CC
  • Nee Soon Central CC
  • Our Tampines Hub
  • One Punggol
  • The Frontier CC
  • Woodlands

 

What happens after I submit the application?

The Self-Exclusion takes immediate effect after submission and will remain in force until it is revoked by the Council.

You will be banned from the following (whichever is applicable):

  • Entering or remaining on all casino premises; or taking part in any gaming in all casino premises; and/or
  • Entering or remaining on all jackpot machine rooms1 in private clubs except to perform work2 within any of those rooms; or taking part in any gaming in all jackpot machine rooms; and/or
  • Accessing Singapore Pools account-related3 services if you are an existing account holder; and opening an account subsequently if you are not an existing account holder.

Please note that your Self-Exclusion will remain in force even if there is a change in your citizenship and ID. Please notify NCPG of the change to ensure accurate reflection of your status on the NCPG portal.

Can I apply to revoke my Self-Exclusion once I fulfil the one-year criteria?

Please click on the links below to find out more about the revocation procedures.

Singapore Citizens / Permanent Residents Self-Exclusion Revocation

Foreigner Self-Exclusion Revocation

 

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1“Jackpot machine rooms” refer to gaming machine rooms under the Gambling Control Act.

2This refers to the scope of “defined work” under the Casino Control Act.

3This refers to general remote gambling under the Gambling Control Act.