To
protect yourself from getting addicted to online betting or jackpot machines,
opt for self-exclusion from these venues/services:
(Last
updated December 2020)
Singapore Citizens and Permanent Residents may apply to exclude themselves from opening or maintaining a Singapore Pools remote betting account or Jackpot Machine Rooms operated by Private Clubs in Singapore through a Self-Exclusion. Application is free.
Apply with SingPass
Please login with your SingPass
here to proceed with your application.
To use your SingPass mobile to apply, please scan this QR code.
Note: Your Self-Exclusion from remote betting account or Jackpot Machine Rooms takes effect immediately upon submission.
Unable to Apply with SingPass
Not an existing SingPass holder: To register for a SingPass, please visit
www.singpass.gov.sg for instructions or call 6643 0555 for help.
Existing SingPass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.
You may also visit the Public Service Centres at Our Tampines Hub or Geylang East Public Library for assistance.
Apply In person:
Call 6354 8154 to make an appointment to apply in person at NCPG.
Foreigners may apply to exclude themselves from opening or maintaining a Singapore Pools remote betting account or Jackpot Machine Rooms operated by Private Clubs in Singapore through a Self-Exclusion. Application is free.
Apply with SingPass
Please login with your SingPass
here to proceed with your application.
To use your SingPass mobile to apply, please scan this QR code.
Note: Your Self-Exclusion from remote betting account or Jackpot Machine Rooms takes effect immediately upon submission.
Unable to Apply with SingPass
Not an existing SingPass holder: To register for a SingPass, please visit
www.singpass.gov.sg for instructions or call 6643 0555 for help.
Existing SingPass holder: Please call 6354 8154 for assistance with your application. An appointment may be given to you to visit NCPG for the application if the issue is not resolved.
You may also visit the Public Service Centres at Our Tampines Hub or Geylang East Public Library for assistance.
Apply In person:
Call 6354 8154 to make an appointment to apply in person at NCPG.
You can apply to revoke your Self-Exclusion after a minimum period of one year from the date of your self-exclusion.
Please call NCPG at 6354-8154 or mailto:
admin@ncpg.org.sgto make an appointment if you wish to revoke your self-exclusion. Please bring along your NRIC for verification.
If you have a family member who may have a gambling problem, you can encourage them to apply for Self-Exclusion.
You may also consider applying for a
Family Exclusion Order.
From 1 May 2018, all individuals who have a Family Exclusion Order will be excluded from entering the local casinos and all jackpot machine rooms operated by private clubs in Singapore, as well as from opening/maintaining a Betting Account with Singapore Pools.
You will receive a letter to ask if
you agree to self-exclude yourself from all jackpot machine rooms in Singapore
with effect from 1 May 2018.